6 · Practice: spot it, map it, build it

Fill in the missing operations term or the right choice. Spelling is forgiving; the explanation shows the rule.

1. 1. Before you touch any tool, you should ___ the workflow — write down the trigger, each step, and the decision forks.

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2. 2. Tools that let you connect apps with clicks instead of writing software are called ___-code tools.

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3. 3. A task that's repetitive, rule-based, and low-stakes is a good ___ candidate.

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4. 4. When a customer is upset or asks for a person, the support bot should automatically ___ to a human.

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5. 5. AI can clean a messy spreadsheet fast, but you must still ___ the result before you rely on it.

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